Start by creating a free membership. Then, send the product details of the pedal you wish to trade-in (e.g., make, model, condition) and the product details of the pedal you wish to purchase (e.g., "new/used", "product name") to customerservice@dollarpedalclub.com (or use the contact us form on our home page) - Please allow up to 24 business hours for a response. Still have questions? View our Terms of Service and Privacy Policy for additional information. Or contact us at customerservice@dollarpedalclub.com

Please, be forthright. You can include pictures if you are not sure, but it's not required. Here's a simple guide to help: New - never used Mint - used very little with no sign of use Excellent - used moderately with none - little sign of use Very good - used regularly with normal and expected wear/tear Good - used frequently with above normal wear/tear Fair - heavy use with heavy wear/tear, however still works perfectly We do not accept non-working equipment. If it requires soldering or any other electrical work, please do not attempt a trade. Thanks in advance for your honesty. Still have questions? View our Terms of Service and Privacy Policy for additional information. Or contact us at customerservice@dollarpedalclub.com

We make every effort to offer a fair trade value based on current sales, condition, popularity, etc. We also consider estimated turn-around, profit margin, taxes, and a few other factors when trading equipment. Trade offers are non-negotiable; however, if you do not approve of the amount offered, the offer may be declined. Still have questions? View our Terms of Service and Privacy Policy for additional information. Or contact us at customerservice@dollarpedalclub.com

You will receive an email including the trade offer and an invoice within 24 business hours of the inquiry. If you decide to decline the offer, please let us know for inventory purposes. If you accept the offer, please pay the remaining balance which includes the equipment you're purchasing minus your trade value. Send the pedal you are trading to the address listed on the invoice. The new pedal will ship as soon as we receive and verify your trade. Still have questions? View our Terms of Service and Privacy Policy for additional information. Or contact us at customerservice@dollarpedalclub.com

When you accept a trade offer, please pay your invoice and send your trade to the address listed. You assume responsibility for shipping the equipment you're trading so please use whichever carrier and rates is most convenient. Keep in mind, we do not ship your new equipment until the traded equipment is received and verified. The new equipment includes free standard shipping to the lower 48 US states. Shipping to Hawaii, Alaska, Puerto Rico, or any country outside of the US will have additional shipping charges. P.S. Traded equipment is checked in the day it is received to expedite the process. Still have questions? View our Terms of Service and Privacy Policy for additional information. Or contact us at customerservice@dollarpedalclub.com

No, this program is strictly a trade-service. The value included in a trade offer can only be used for equipment listed in the Dollar Pedal Club online store. If the total amount is not used at the time of the initial trade, the remainder may be used toward a purchase at a later date. Still have questions? View our Terms of Service and Privacy Policy for additional information. Or contact us at customerservice@dollarpedalclub.com

No, several items are considered when submitting a trade offer (e.g., current inventory, availability, value, condition, comparable listings, etc.) However, we respond to every inquiry within 24 business hours and it doesn't hurt to check. Also, you reserve the right to decline any offer you don't feel suitable. Trade offers are non-negotiable, but can always be declined. Still have questions? View our Terms of Service and Privacy Policy for additional information. Or contact us at customerservice@dollarpedalclub.com

No, when you click "Rent Now", you are taken directly to checkout and any other products that have already been added for one-time purchase are not included in the purchase. This is a known "feature request" for our website host and we will be notified as soon as this is updated. To create a fast checkout experience, we recommend creating account so details can be saved for subsequent rentals and purchases. Still have questions? View our Terms of Service and Privacy Policy for additional information. Or contact us at customerservice@dollarpedalclub.com

By choosing Rent-a-Pedal, you are renting the selected pedal for the low monthly Rental Fee listed. You will be charged the monthly Rental Fee at checkout, then every 30 consecutive days until the pedal is returned. Still have questions? View our Terms of Service and Privacy Policy for additional information. Or contact us at customerservice@dollarpedalclub.com

The first Rental Fee is charged at checkout, which secures the first 30 days. The stored payment method is then billed every 30 consecutive days until the pedal is returned. Still have questions? View our Terms of Service and Privacy Policy for additional information. Or contact us at customerservice@dollarpedalclub.com

No, there are no long-term commitments attached to the Rent-a-Pedal plans. However, each time you pay the Rental Fee, you are securing the subsequent 30 days in advance. We suggest taking full advantage of the secured time. Also, we cannot prorate Rental Fees. So, please be aware of this policy when considering the return of your rental. Still have questions? View our Terms of Service and Privacy Policy for additional information. Or contact us at customerservice@dollarpedalclub.com

Rentals must be returned to inventory before the monthly Rental Fee is canceled. Rentals are checked back into inventory the same day they are received, Mon-Fri. If you notice a package is delayed by a carrier and become concerned it won't reach us on time, email our customer service listed below (Mon-Fri 8 am to 5 pm CST), and we will look into it for you. Still have questions? View our Terms of Service and Privacy Policy for additional information. Or contact us at customerservice@dollarpedalclub.com

In most cases, YES, as long as the rental was initially available for purchase when the Rent-a-Pedal plan began. Some of our rarer pedals are NOT available to purchase (e.g., some Analog.Man, discontinued pedals, etc). These pedals are harder to obtain; therefore, we prefer they remain an option for our loyal customers when they are available. If you have decided to purchase a rental, please contact our customer service at the email listed below and an invoice will be created for the retail price of the pedal minus any rental fees you have already paid. As soon as the invoice is paid, the rental plan will be cancelled and you will no longer be charged the monthly rental fee. Still have questions? View our Terms of Service and Privacy Policy for additional information. Or contact us at customerservice@dollarpedalclub.com

Free shipping within the lower 48 US states. Shipping to Hawaii, Alaska, Puerto Rico, or any country outside of the US will have additional shipping charges. Trade-program shipping: The customer assumes responsibility for shipping trade equipment to the address provided. When the trade equipment is received, the new equipment is sent and includes free shipping the lower 48 US states. Shipping to Hawaii, Alaska, Puerto Rico, or any country outside of the US will have additional shipping charges. Return shipping: Rent-a-Pedal returns - A return label will be provided in the original packaging. Please, keep the original packaging and return label secure for when you decide to return the equipment. One-time purchase returns - buyer assumes responsibility for all return shipping costs unless the item was not received as described. Still have questions? View our Terms of Service and Privacy Policy for additional information. Or contact us at customerservice@dollarpedalclub.com

All order placed before noon (CST) ship the same day, Monday thru Saturday. Orders placed after noon (CST) ship the following business day. Orders that involve the trade-program ship after the traded equipment has been received and verified. Trades are verified the day they are received to expedite the process. Still have questions? View our Terms of Service and Privacy Policy for additional information. Or contact us at customerservice@dollarpedalclub.com